Privacy policy
Updated: August 2, 2024
Sunny Space Studio Ltd., and our affiliates and subsidiaries (”Company” or “We”) respect your privacy and
are committed to protecting it by complying with this Privacy Policy and B.C.’s Personal Information
Protection Act SBC 2003 CH 63 (“PIPA”) which sets out requirements for how organizations collect, use and
disclose personal information.
This policy describes:
How we collect, use, disclose, and protect the personal information of our customers, members and
website users (”you”).
Describes the types of information we may collect from you or that you may provide when you visit
our studios, use our services, interact with the website www.sunnyspacestudio.ca (our “Website”) and
book through the MindBody scheduling platform.
Our practices for collecting, using, maintaining, protecting, and disclosing that information.
We will only use your personal information in accordance with this Privacy Policy unless otherwise required
by PIPA. We take steps to ensure that the personal information that we collect about you is adequate,
relevant, not excessive, and used for limited purposes.
PIPA defines “personal information” as any information about an identifiable individual but does not include
business contact information or work product information.
This Privacy Policy applies to information we collect, use, or disclose about you:
When you visit our studios.
On our Website.
Through the MindBody scheduling platform.
In email, text, and other electronic messages between you and our Website.
Through mobile and desktop applications you download from our Website, which provide dedicated
non-browser-based interaction between you and our Website.
Our Website may include links to third-party websites, plug-ins, services, social networks, or applications.
Clicking on those links or enabling those connections may allow the third party to collect or share data about
you. If you follow a link to a third-party website or engage a third-party plugin, please note that these third
parties have their own privacy policies, and we are not responsible for the privacy policies and practices of
third parties. We do not control these third-party websites, and we encourage you to read the privacy policy
of every website you visit.
Please read this Privacy Policy carefully to understand our policies and practices for collecting, processing,
and storing your information. By accessing or using our services, Website, or the MindBody scheduling
platform, you indicate that you understand, accept, and consent to the practices described in this Privacy
Policy. This Privacy Policy may change from time to time. We will notify you of any changes by posting the
new policy on our Website and the MindBody scheduling platform. Your continued use of this Website and
the MindBody scheduling platform after we make changes indicates that you accept and consent to those
changes, so you are encouraged to check the Privacy Policy periodically for updates.
Information We Collect
We may collect several types of information from and about you, including:
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Personal information, that we can reasonably use to directly or indirectly identify you, such as your
name, date of birth, e-mail address, telephone number, mailing address, emergency contact
information, payment information, and health and fitness information relevant to your participation
in our classes.
We may collect non-personal information about your interaction with our services and Website, including:
Technical information or details about browsing actions, such as your browser type and version,
operating system, IP address, referral source, pages visited and length of visits on our Website, and
cookies or other automatic data collection technologies.
As you navigate through and interact with our Website, we may use cookies or other automatic data
collection technologies to enhance your experience. You can control cookies through your browser settings.
Please note that disabling cookies may affect the functionality of our Website.
How We Collect Information
We use the following methods to collect your information:
Direct interactions with you when you provide it to us, for example, by filling in forms, creating an
account, registering to use our services, or corresponding with us in person, by phone, email, or
otherwise.
Automated technologies or interactions, as you navigate through our Website.
How We Use Your Information
We use information that we collect about you or that you provide to us to:
To provide you with information and notices about your classes, appointments and our services.
To process your payments and manage your bookings.
To carry out our obligations and enforce our rights arising from any contracts with you, including for
billing and collection or to comply with legal requirements.
To send you promotional materials and updates (with your consent).
To improve our Website, services, marketing, or customer relationships and experiences.
To notify you about changes to our Website or services we offer or provide.
Disclosure Of Your Information
We may disclose personal information that we collect, or you provide as described in this Privacy Policy:
To our subsidiaries and affiliates.
To payment processors for billing purposes.
To contractors and service providers we use to support us in operating our business and providing
our services and who are contractually obligated to keep personal information confidential, use it
only for the purposes for which we disclose it to them, and to process the personal information with
the same standards set out in this policy.
To comply with any court order, law or legal process, including to respond to any government or
regulatory request, in accordance with PIPA.
By submitting your personal information or engaging with our Website, you consent to this disclosure.
Data Security
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The security of your personal information is important to us. We use physical, electronic, and administrative
measures designed to secure your personal information from accidental loss and from unauthorized access,
use, alteration, and disclosure.
Please note that the transmission of information through the internet is not completely secure. Although we
do our best to protect your personal information, we cannot guarantee the security of your personal
information transmitted to our Website. Any transmission of personal information is at your own risk.
Data Retention
Except as otherwise permitted or required by PIPA or other applicable law or regulation, we will only retain
your personal information for as long as necessary to fulfill the purposes we collected it for, including for the
purposes of satisfying any legal, accounting, or reporting requirements.
Your Rights
You have the right to:
Access and review the personal information we collect and hold about you.
Access information about the ways in which your personal information is or has been used.
Request corrections to any inaccurate or incomplete information.
Request deletion of your personal information, subject to legal requirements.
Withdraw your consent to collect and use your information by giving us notice. Please note that
should you choose to withdraw your consent, we may not be able to provide you with our services.
Minor’s Privacy
Our services are available to individuals under the age of 19 (“Minor”) with the consent of a parent or
guardian. We require parent or guardian authorization prior to collecting or processing any personal
information of a Minor. If we become aware that we have obtained personal information of a Minor without
the requisite parental or guardian authorization, we will delete that information as soon as practicable.
Contact Information and Challenging Compliance
If you have any questions or concerns about this Privacy Policy or our practices for collecting, processing, and
storing your information or would like to submit a complaint, please contact our Privacy Officer at:
Cassandra Clarke
c/o Sunny Space Studio Ltd.
#201 1820 Ambrosi Rd.
info@sunnyspacestudio.ca
If you are not satisfied with how we exercise our obligations under PIPA, you may contact the Office of the
Information and Privacy Commissioner for B.C. at:
Office of the Information and Privacy Commissioner for B.C.
PO Box 9038 Stn. Prov. Govt.
Victoria B.C. V8W 9A4
info@oipc.bc.ca
250-387-5629